Finding the Right Dental Family

By : Khayla

As your top choice Mississauga dental office, we know how important it is to not only find a great dentist, but a dental team that makes you feel at home. Dental visits can create a lot of anxiety, fear, and stress amongst some patients, but we at Credit River Dental make sure that you feel comfortable and at ease!

Have you ever walked into your favourite retail store and saw a fabulous jacket on the mannequin that you just had to have? You walk up to it and see if the rack is there, but it’s not. You look around and see if there’s anyone to help. There’s no one in sight. You walk to one of the registers and see a sales associate restocking. You politely ask for some help, only to be turned away with a response of, “sorry, I don’t work in this department!” You decide to search yourself and finally find it. You head back to another register to cash out. The cashier beams a smile and asks if anyone helped you. You tell her no and she simply nods and continues to render the bill. You walk out happy with your new purchase, but a tiny part of you was disappointed in the lack of customer service. How could such a great store have such lousy workers?

In an ever changing economical world, goods and services are bountiful. You walk along a busy city street; there are at least five coffee shops, three dental offices, 2 nail salons and seven different places to eat. Our society has been spoiled with countless ways to indulge, but what separates one from the other? In a world of franchise companies, what keeps “mom and pop” businesses in the race?

Amazing Customer Service Does!

Searching for the best has never been easier with technology literally at our fingertips. We then look at the reviews to relate to firsthand experiences from customers or patients and we realize that they are all based on one thing, customer service. How well do they treat their customers/patients? Were they friendly, passionate and helpful? Character can make or break! It doesn’t matter how great you are at the service you provide, if the way it is served is unpleasant, that speaks more of the work than the work itself!

Dentistry has always been deemed the least favourite visits in the healthcare field. Although this may be the case, making sure that patients are as comfortable and happy with their visits is something a great dental team will always strive for. When looking for the right dental office, you want more than just a great dentist. You want a team that can answer your questions, help accommodate if the case may arise, but most importantly, makes you feel like you are family! Find a team that reflects the work of a great dentist. A great dental family not only helps you with great oral health, but provides comfort and ease in and out of the chair!

At Credit River Dental Centre, we know the importance of a great smile. We understand that dental visits can be a little stressful and nerving, but rest assured that will do our best to help you feel at ease. If you ever have questions or are feeling a little nervous, it would be our pleasure to sit with you to answer and help reassure you! Enjoy a coffee or a snack from our patient snack bar. We offer televisions in the operatory rooms so that you can watch in comfort during your treatment. We are also available after hours for emergencies if you need help. Dr. Lee ensures your greatest smile in the chair, and his dental team makes sure to help continue that smile off the chair! Call us at 905-278-4297 to book your appointment today!

“There are no traffic jams along the extra mile” - Roger Staubach